Tranquil Camping & Adventurous Glamping
PLEASE NOTE: WE DO NOT ACCEPT CAMPER-VANS, MOTORHOMES, CARAVANS OR ROOF TENTS
Short Term Let Licence: HI-50525-F
TEL: 01320 351224
Email: inver-coille@live.co.uk
Booking Terms & Conditions
Covid19
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We ask that all guests do not travel for their stay here if they or anyone in their booking group, have any signs of symptoms of COVID19 in this situation.
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If you return home and develop symptoms you must inform us immediately.
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Good Housekeeping Deposit
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All stays in our glamping units require a £50.00 refundable Good Housekeeping & Damages deposit, which is payable upon arrival. This is to ensure that the key and all items supplied for your stay are left in the unit booked on your departure, and that the below checking out procedure has been completed by guests. We will then check the unit after your departure and refund you the deposit within 5 - 7 working days (if not sooner).
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Our units are cleaned to a high standard so we therefore ask that you take care to keep the contents and the units themselves in good condition.
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All our units are Non-smoking (You are welcome to smoke outside away from the units and other guests. But please do not leave cigarette ends on the grounds).
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Please do not use any candles inside any of our units, using them inside will automatically fore-fit your Good Housekeeping Deposit.
If anything breaks or damages occur, please inform us straight away so that we can replace the item. We do however reserve the right to charge for deliberate breakages, damage and/or repairs.
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The Glamping Site are not liable for refunds or expenses you incur in the event they are prevented from fulfilling your Booking as a result of circumstances beyond their control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events ("Force Majeure"). We recommend that you have adequate holiday insurance in place to cover this.
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Good Housekeeping Checking out procedure:
Please ensure you take all your items with you. Items left behind that require posting on will require postage payment.
We expect the following procedure to be completed upon checking out, or we reserve the right to charge for failure/incompletion to do so.
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All kitchen items that have been used to be washed up, dried up and put away
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All bed linen to be stripped and placed in the bag provided
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The rubbish and recycling to have been emptied from the units and placed in the appropriate bins where you will find hand sanitizer to use before and after.
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Access into the units left clear and if used the trundle bed tucked neatly back.
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If the weather is dry and fine, please leave a door open to ventilate the unit.
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Log burners extinguished by closing of all vents, and the ash from the metal gathering tray inside cleared away
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Fire-pits that have been used to be emptied of ash in to the main campfire area
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Loss, Damages or Injury
Inver Coille takes no responsibility for loss, damage, or injury to you or any of your booking group or your property.
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We have CCTV in operation in some of our car parking areas