Booking Terms & Conditions

Covid19

If you are not already aware of the Signs and Symptoms of Covid19 please make sure that you are aware before you travel.

  • If you fall ill during your stay here, the government regulations are that you must return home immediately, you cannot complete your stay here and you cannot self isolate here. Guests who are either too ill to drive/arrange transport home, or refuse to leave, and therefore have to self isolate here will be charged for their stay and further charges will apply to you, including all the guests we then have to cancel because of this whilst we are closed. In the unlikelihood of this situation we will ensure that food and drink is delivered to you and left outside your door whilst you self-isolate, charges for this will also apply.   

  • Please make sure you keep your car fuel reserve full to ensure that in this situation you can leave and travel home without making any unnecessary stops on your onward journey. 

 

  • If you return home and develop symptoms you must inform us immediately.  

Good Housekeeping Deposit

All stays in our glamping units require a £40.00 refundable damage deposit, which is payable upon booking. This ensures the key is left in the unit booked, and that the below checking out procedure has been completed by guests. We will then check the unit after your departure and refund you the deposit later that day.

Our units are cleaned to a high standard so we therefore ask that you take care to keep the contents and the units themselves in good condition.

All our units are Non-smoking (You are welcome to smoke outside away from the units and other guests. But please do not leave cigarette ends on the grounds).

Please do not use any candles inside any of our units.
 

If anything breaks or damages occur, please inform us straight away so that we can replace the item. We do however reserve the right to charge for deliberate breakages, damage and/or repairs.

The Glamping Site are not liable for refunds or expenses you incur in the event they are prevented from fulfilling your Booking as a result of circumstances beyond their control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events ("Force Majeure"). We recommend that you have adequate holiday insurance in place to cover this.

Good Housekeeping Checking out procedure:

Please ensure you take all your items with you. Items left behind that require posting on will require postage payment.

We expect the following procedure to be completed upon checking out, or we reserve the right to charge for failure/incompletion to do so.

  • All kitchen items that have been used to be washed up, dried up and put away

  • The government regulations require us to ask that guests strip the beds and place all the linen in the bag provided.

  • The rubbish and recycling to have been emptied from the units and placed in the appropriate bins where you will find hand sanitizer to use before and after.

  • Access into the units left clear and if used the trundle bed tucked neatly back.

  • If the weather is dry and fine, please leave a door open to ventilate the unit.

  • Log burners extinguished by closing of all vents, and the ash from the metal gathering tray inside cleared away

Loss, Damages or Injury

Inver Coille takes no responsibility for loss, damage, or injury to you or any of your booking group or your property.

We have CCTV in operation in some of our car parking areas